For existing clients · Insure Me Pro

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We're here to help.

Request a certificate, ask about your policy, or tell us what needs attention. Share the details below so our service team can review your request.

* Required fields

Your information

Your name *Business or insured name (optional)Email address *Use the address where we can reply about this request.Phone number *

Request details

What do you need help with? *Policy number (optional)Leave blank if you do not have it handy.Requested date (optional)Requested dates are subject to review and confirmation.Insurance company (optional)Describe your request *

Certificate details

Certificate holder name (optional)Certificate delivery email (optional)Certificate holder mailing address (optional)Job or certificate requirements (optional)

Policy change details

Type of change *

Vehicle information

Complete one request per vehicle or trailer.

VIN *Enter the VIN from the title or registration. Modern vehicles have 17 characters.Requested effective date *The change and its effective date require confirmation.Is this a commercial policy? *

Vehicle addition details

Vehicle / trailer year, make & model (optional)Is the vehicle / trailer owned, financed, or leased? *Who is the vehicle / trailer registered to? *Enter the person's or business's legal name.Vehicle / trailer registration state *Vehicle / trailer value / stated amount ($) *Garaging address or ZIP code *Where the vehicle is normally kept overnight. A full address is preferred; a ZIP code is accepted.Any customization or permanently attached equipment? *

Lienholder or leasing company

Company legal name *Company mailing address *Company email or phone (optional)

For a leased vehicle, enter the lessor / leasing company. Email our service team if an additional lienholder must be listed.

Customization details

Describe the customization or attached equipment *Customization value ($) *Included in the vehicle value above? *

Does the commercial policy have state or federal filings? *

Upload the lease agreement *Required for a vehicle or trailer addition on a commercial policy with filings. PDF, JPG, or PNG; maximum 10 MB. Remove unrelated payment or identity information from documents before uploading.

Driver & trailer

Is the driver already listed on your policy? *Driver's full name *What type of trailer will this vehicle haul? *Trailer details (optional)

If a new driver will operate this vehicle, complete the driver section below.

Original vehicle / trailer photos

Upload original camera files, rather than screenshots or compressed messaging-app copies. Originals may contain the photo date, time, and GPS location; these details will be shared with our service team when present. Metadata is available only if your device saved it. Please avoid including people or unrelated documents in the photos.

Original equipment photo *Show the vehicle or trailer clearly. Original photos and all other documents combined must be 10 MB or smaller. Files are sent as attachments without resizing by this form.Additional original photo (optional)Additional original photo (optional)

Reason for removing the vehicle *

Upload the signed lease termination *Required for commercial vehicle removals. PDF, JPG, or PNG; maximum 10 MB. Remove unrelated payment or identity information from documents before uploading.

Driver information

Driver full legal name *Driver date of birth *Current driver license class *Is this a commercial policy? *Upload a copy of the driver's license *Upload a clear, readable PDF, JPG, or PNG copy, including both sides when applicable. Combined uploads must be 10 MB or smaller.

Upload the driver's contract / lease agreement *Required for commercial driver additions. Upload the driver's contract or lease agreement. PDF, JPG, or PNG; combined uploads must be 10 MB or smaller.

Original CDL information

Original CDL class *Original CDL issuance date *Enter the date the driver first obtained a CDL, rather than the renewal date on the current card.

Submit one request per driver. A request does not confirm that the driver has been added or approved.

Driver exclusion request

Driver full legal name *Driver date of birth *Requested exclusion effective date *Reason for excluding the driver *Signed driver exclusion form (if available)Upload the carrier's signed exclusion form if you already have it. PDF, JPG, or PNG; maximum 10 MB.

I am requesting a driver exclusion. I understand that carrier-specific paperwork, signatures, and confirmation may be required before the exclusion takes effect. *

This request does not itself remove or exclude a driver. Our service team will coordinate the carrier's required exclusion documents.

Our team must confirm any change and its effective date. You can email additional supporting documents to service@insuremepro.com.

Request access to your client account using the insured name and email above. Our team will verify your information and send a NowCerts portal invitation. If you already have an account, use Client login at the top of this page. Describe any login issue below.

Please describe your billing question above. Do not enter bank or card details. A request does not process a payment or prevent a cancellation.

For emergencies, call 911. This form requests agency assistance; it does not file a claim with your insurer. Contact your insurer directly when prompt reporting is needed.

Review your request

Check the details below before sending your request.

I understand this is a request for review. Submitting it does not confirm coverage, a policy change or cancellation, certificate issuance, claim filing, or carrier approval. * Optional: I agree to receive text messages from Insure Me Pro at the phone number provided about this service request, from 281-815-0547 or 281-654-8400. Message frequency varies; message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase. Privacy Policy · Terms

By choosing Send service request, your answers are sent through FormSubmit to our service team. Complete any verification shown to finish submitting. This form does not authorize marketing messages or AI calls.

Requests are reviewed during business hours. For an urgent matter or an approaching cancellation deadline, call our office or contact your insurer directly.